April 8, 2025
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Narrative Strategy

Controlling the Conversation

Ted Steyer
Marketing Manager

Information moves fast. Those who control the narrative shape public perception. Organizations committed to social good often struggle against systems designed to flood conversations, overwhelm opposition, and create confusion. The goal of these tactics remains clear: drown out dissent, force reaction over strategy, and make disruption feel inevitable.

This is not new. This version of influence has played out in politics, media, and corporate messaging for years. The rise of disinformation and narrative manipulation has made it harder for social impact brands to cut through the noise. Organizations fighting for democracy and equity must understand these tactics and build strategies that withstand them.

The Psychology of Narrative Control

Perception shapes reality. If enough voices repeat a message, people believe it. If an idea feels widespread, it gains traction. Those who control narrative velocity control the outcomes.

Social movements know this well. So do those who oppose progress. The same strategies that drive positive change also prop up misinformation, greenwashing, rainbow hushing, and stall social progress. The difference lies in who wields the tools and how they use them.

Social impact organizations cannot afford to stay reactive. They must set the terms before others do.

Building Narrative Resilience

Define the Conversation First

Organizations often find themselves responding to narratives already in motion. By the time they engage, the terms feel set. The most effective players shape discussions first.

  • Establish clear, compelling language. Messages should frame challenges in ways that resonate.
  • Build narrative infrastructure before crises emerge. A strong foundation keeps messaging focused.
  • Set the agenda. Thought leadership should lead conversations, not react to them.

Prioritize Strategy Over Urgency

Not every crisis deserves a response. Not every trending topic aligns with long-term goals. Organizations that react too often dilute their message.

  • Consistency builds trust. Sporadic engagement weakens credibility.
  • Silence has power. Organizations should choose when to speak and when to hold.
  • Messaging should be proactive. Defense does not win the narrative battle.

Commit to the Long Game

Opposition does not operate in news cycles. It builds momentum over the years. Organizations invested in social good must do the same.

  • Short-term wins do not guarantee long-term impact. Sustainable strategies outlast viral moments.
  • Deep audience relationships create resilience. A loyal base withstands information chaos.
  • Messaging should shift culture, not just respond to it. The goal is lasting influence.

Owning the Narrative

Democracy depends on truth. The organizations that fight for equity, justice, and civic engagement must do more than react. They must control the conversation.

Narrative flooding will continue and the disruption will not stop. The question is simple. Will organizations shape the message, or will they let others dictate the terms?

The strongest voices will not just survive the flood. They will rise above it.